The Situation We all know that empathy is essential to effective leadership, management, product development, marketing—pretty much any aspect of business that involves people. But it has its ...

With the cover of anonymity and the company of strangers, the appeal of the digital world is growing as a place to seek out ...

Cognitive empathy involves thought. It is not an automatic response. It is a bit like acting. You know the situation calls for an empathic response but you feel nothing. You think about how to ...

In the face of rapid socio-political changes, the need for empathy in professional settings has never been more pronounced. Empathy, often misunderstood and underutilized, is not just about ...

A police force has apologised for "a lack of empathy" in its response to an arrest where an officer subdued a suspect with his knee. A witness said a black man was left "struggling to breathe" as ...