On March 24, Zappos' 1,500 or so employees got a memo from CEO Tony Hsieh. "This is a long email," it began. "Please take 30 minutes to read through the email in its entirety." It concerned the ...

Ambassadors get a feel for their applicants through a video cover letter and online chats, and connect them with Zappos employees relevant to their area of expertise. And if applicants get ...

A Zappos employee recently had a customer service call that lasted 10 hours and 43 minutes, breaking an internal record at the Amazon-owned online retailer. On June 11, in Zappos' Las Vegas ...

Opinions expressed by Forbes Contributors are their own. Lucy Paulise is a career coach and book author based in Texas. 85% of the employees are not engaged globally. Tony Hsieh former Zappos CEO ...

Bezos stepped down as Amazon’s chief executive officer (CEO) in July 2021, becoming the executive chair at the company. Andy ...

Zappos maintains an on-site library to encourage employees to read books. - In its early days, Hsieh kept the company alive by using his own money that he earned from selling his previous company ...

The majority of companies fall short in innovation. You don’t have to be one of them. Innovation isn’t just for tech giants ...

Zappos' Obsession with Customer Happiness ... shape not only external perceptions but also internal dynamics. When employees ...

From Pythagoras to Einstein, the sound waves of instruments have proven to their profound effects on the human body.

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Behold our edit of the best fall shoes for men and women to pick up at Zappos. With brands like Dolce Vita, New Balance, Ralph Lauren and more, you’ll be perusing its site for quite some time.

Zappos has pretty much every shoe, brand and style under the sun, so it’s a great one-stop shop for all footwear needs. That said, there are seemingly endless options . . . almost too many.