Still, Nordstrom maintains one of the best return policies offered by a major retailer. The store doesn't have any published ...

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Opinions expressed by Forbes Contributors are their own. Jenn covers retail, customer loyalty and behavior, CX and CRM. Anyone who doubts that sales of secondhand clothing can outpace those of new ...

While some businesses are trying to offset this environmental damage by focusing on sustainability and relying less on fossil ...

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on Monday said it was trying to become a more “fun” destination for customers, while online second-hand shop ThredUp Inc. has ...

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This year’s best mattresses in a box offer support, comfort, and quality comparable to the traditional mattresses you'll find in stores. Nearly all the recommendations in our best mattress of ...