How to Use Call Center Outsourcing and Protect Your Brand Your email has been sent When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to ...

7 Causes of Call Center Burnout Any Employer Can Address Your email has been sent Call center burnout is a real phenomenon that affects your most dedicated employees. The harder someone is willing ...

Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses. She has ...

Editorial Note: Blueprint may earn a commission from affiliate partner links featured here on our site. This commission does not influence our editors' opinions or evaluations. Please view our ...

The customer called in to see if she could return the shoes and get refunded. A Zappos call center employee told her not to worry about sending them back, and that she would be refunded.

A customer-first business strategy that prioritizes exceptional service, empowers employees and leverages feedback can ...

So, the Post Wanted team put together an edit of the best slippers you can purchase from Zappos. This retailer in particular has a wonderful assortment of slippers from top brands, and they’re ...

Behold our edit of the best fall shoes for men and women to pick up at Zappos. With brands like Dolce Vita, New Balance, Ralph Lauren and more, you’ll be perusing its site for quite some time.

Ahmedabad: In a major crackdown on cybercrime, a team of more than 250 Central Bureau of Investigation (CBI) officials conducted raids on over 35 illegal call centers in Ahmedabad, Gujarat.

Investopedia / Julie Bang A cost center is a department or function within an organization that does not directly add to profit but still costs the organization money to operate. Cost centers only ...