These issues raise concerns of potential maladministration and non-compliance with principles of justice, transparency, and accountability. Yeka Hendra Fatika, a member of the Indonesian Ombudsman, ...
The findings were heard by members of the council’s housing and wellbeing committee at its meeting on Thursday, November 21, as part of a report on complaints handling. The determination made by ...
The government has accepted that there was maladministration in relation to how it communicated changes to women's state pension age (SPA), although it has rejected the Parliamentary and Health Servic ...
Among a record high 5,109 escalated complaints, "severe maladministration" cases rose from 31 to 131. These occur where there are excessive delays in taking action, or no consideration of tenants ...
After years of campaigning, an investigation from the ombudsman ruled in the women’s favour last week, finding the DWP guilty of “maladministration”. However, the compensation package ...