If you need to return a modem to CenturyLink, it is important to follow the packing and shipping instructions below, to ensure your package is processed correctly and avoid any unreturned modem fees. You can also read answers to frequently asked questions about returns.
In this short video, you will learn how to return your CenturyLink modem, how to get a shipping label, how to pack up your modem for shipping, and how to sen...
Modem return – If you are leasing a CenturyLink modem/router, you will need to return your modem within 30 days after canceling service to avoid an equipment charge of up to $200. Bundled services – If some or all of your services are part of a bundle and you cancel one service, it may alter your bundle discounts.
Pack the return box with the equipment and all power cables that were supplied by CenturyLink. This includes any cables and wireless accessories. Attach the return shipping label to the box. Or go to https://www.ups.com/dropoff to find your nearest location.
2024年10月28日 · You have 14 days to return your CenturyLink modem. If you’re canceling your service, your return window may be longer. Contact CenturyLink for more information.
2024年12月13日 · To return a CenturyLink modem, follow these steps: Visit the CenturyLink website: Go to www.centrevil.com and log in to your customer account using your username and password. Click on the "Support" tab: Click on the "Support" tab at the top of the page and select "Products" or "Modems".
2024年11月14日 · Here’s a step-by-step guide to returning a CenturyLink modem: Contact CenturyLink: Reach out to CenturyLink’s customer service department to initiate the return process. You can do this by calling...